Terms, Payment, and Refund Policies

Terms, Payment, and Refund Policies

Birthday Parties
SPORT Classes
Give-7 Enrichment (Pre-K)
Open Play & Memberships
Summer Camp
PJ Play
Coupons & Promotional Discounts
Closures & Inclement Weather
Food at LittleSPORT
Your Consent & Terms


Birthday Parties:

Birthday deposits and other pre-payments made before the day of the event are non-refundable. Birthday deposits may be transferred to an alternate date, providing the schedule allows. However, if the request to change the party date or time is within two weeks of the originally scheduled event, there will be a $100 change fee incurred. If the date change is due to weather conditions that may render it unsafe to hold the event, the change fee will be waived.

If LittleSPORT is forced to cancel a party due to an emergency, weather, or other unforeseeable event, we will allow transfer of the full deposit amount to an alternate LittleSPORT program, as scheduling or enrollments permit.

Birthday Add-ons (extra time, extra guests, food, face painters, magicians, balloon drops, etc.) are NOT eligible for discounts or promotions, unless otherwise stated in the text of the promotion.

Multiple discounts and promotional offers may not be applied to a single party unless expressly noted.

All-Star & Gold Medal parties each include service for a specific number of children in the base price for the party. No discount or refund will be given for parties where attendance is below that number.

Membership Birthday Party Discounts — Active Members (Membership being achieved through various program engagements at LittleSPORT) receive a 10% Birthday Party discount on the base price of a party. As parties require a deposit to reserve a day/time, Active Members will receive a discount of 10% on their deposit. Members will ONLY receive the balance of their 10% discount on the base price (final payment due on day of party) IF they maintain the Membership status through to the day of the scheduled party.

Members’ birthday parties booked on our website, LittleSport.net, will not receive the 10% discount upon payment of the deposit as our web system cannot process that particular discount. Therefore, the entire 10% discount will be applied at final payment on the day of the event.


Weekly Signature Sport Classes:

Missed Classes –
No refunds will be given for missed classes, regardless of the reason for the absence. If a similar class schedule and enrollment allows, a missed class may be made-up – except in cases of inclement weather (see weather policy). Permitted make-up classes must be scheduled with the front desk prior to attendance, and make-up classes MUST be completed in the same session (Winter, Spring, Summer, or Fall).

Whether or not make-up classes will be permitted is at the sole discretion of LittleSPORT.

Whereas LittleSPORT offers a single “Free Trial Class” on occasion for first-time class participants to sample the SPORT Class Program, the “Free Trial Class” is intended for one-time use per child only. Past use of a “Free Trial” and past enrollment in any LittleSPORT SPORT Class disallows use of this promotion.

Withdrawals –
In cases of withdrawal from a SPORT Class, LittleSPORT will charge a $50 cancelation fee. The remaining prorated balance, as determined by the number of classes remaining in the session at the time of withdrawal, will be refunded.

LittleSPORT reserves the right to end or cancel any individual class enrollment at its sole discretion for any reason.


“Give 7” Enrichment Program:

Missed Classes –
No refunds will be given for missed Enrichment classes. If class schedules and enrollment capacity allows, make-up classes may be permitted – except in cases of inclement weather, for which we do not offer make-up classes (see weather policy). Make-up classes must first be scheduled with the front desk.

Whether or not make-up class sessions will be permitted is at the sole discretion of LittleSPORT.

Food & Snack –
LittleSPORT requires that all food items brought into our center comply with our overall nut-free policy. Food that does not comply will be removed from any areas where children are located and not served to the child with whom the food item was left. We typically offer a snack time during the session. If your child does not have a snack, or if a snack containing nuts was left with the child, LittleSPORT reserves the right to provide – at the customer’s expense – a simple snack from the selection we maintain in our center.

Withdrawal –
4 weeks written notice is required to cancel an Enrichment Program enrollment. ALL enrichment program payments are non-refundable, regardless of attendance history.

Health –
For the health & wellness of all the children in the program, we require parents to keep children home who have a fever, vomiting, or diarrhea. Children should be free of symptoms for 24 hours before returning to class. Should a child fall ill while at the program, the parent/guardian will be contacted to pick up the child.

Snow Closing –
In most cases LittleSPORT follows Maple Shade Township’s school closing decisions. We will also send out closing notification via our email distribution list, Facebook account, and it will be published on our website. If Maple Shade has a delayed opening, please refer to your email, our Facebook page, and website for an update as to our status. In the event that we close independently of the Maple Shade school system, we will notify as mentioned above. Snow days are not made up, nor is any refund given for them (see weather policy).

LittleSPORT reserves the right to end or cancel any individual enrichment enrollment at its sole discretion for any reason.


Arena (Play) Membership:

Paid-in-Full Memberships –
All Arena Membership payments are non-refundable and non-transferable – regardless of visit history, relocation, or any other issue.

Paid-in-Full Memberships include 6 free passes that you may use to admit other guests at no charge. These passes are not tracked in the LittleSPORT computer system and if lost, will not be replaced.

Month-to-Month Memberships –
Monthly Memberships require that a valid credit card be kept on file in the LittleSPORT system, which will be charged the designated fee each month. Should the monthly automated charge fail, you will receive an email notification with a link to return to our website and edit your payment details. Payment details may also be adjusted by calling or stopping into our center. If an automated payment fails and is not remediated by the customer, Membership will be immediately terminated. All monthly payments made toward Memberships are non-refundable, regardless of attendance history.

Month-to-Month Membership Cancelation- Members may cancel at any time — there is no minimum Membership time requirement — however, no refunds will be given for any previous monthly charges, regardless of customer visit history or for any other reason. Notice of cancellation must be received by LittleSPORT no later than 5 days prior to the scheduled payment date. If notice of cancellation is received 5 days or fewer prior to a scheduled payment, the scheduled payment will be due and the membership will continue for an additional month. Cancelation requests cannot be made on our website and may only be made via phone or in-person.

LittleSPORT reserves the right to end or cancel any individual membership at its sole discretion for any reason.

LittleSPORT reserves the right to alter the terms of, or discontinue, any type of membership service or product at any time.

Special Note Regarding Member Birthday Party Discounts — Active Members (Membership being achieved through various program engagements at LittleSPORT) receive a 10% Birthday Party discount on the base price of a party. As parties require a deposit to reserve a day/time, Active Members will receive a discount of 10% on their deposit. Members will ONLY receive the balance of their 10% discount on the base price (final payment due on day of party) IF they maintain Membership status through to the day of the scheduled party.


Summer Camp:

Cancellation –
No refunds will be given for cancelled or missed sessions. Sessions must be cancelled by May 31st in order to receive LittleSPORT credit toward other programs.

Missed Sessions –
LittleSPORT will allow up to 3 make-up sessions missed due to illness. Make-up sessions are subject to availability and enrollment figures and must first be approved by the front desk. If enrollment does not allow for make-up sessions due to sessions being at maximum capacity, make-up sessions will not be allowed. No refunds will be given for missed sessions for any reason.

Food & Snack –
LittleSPORT requires that all food items brought into our center comply with our overall nut-free policy. Food that does not comply will be removed from any areas where children are located and not served to the child with whom the food item was left. We typically offer a snack time during the session. If your child does not have a snack, or if a snack containing nuts was left with the child, LittleSPORT reserves the right to provide – at the customer’s expense – a simple snack from the selection we maintain in our center.

Whether or not make-up days will be permitted is at the sole discretion of LittleSPORT.

LittleSPORT reserves the right to end or cancel any individual camp enrollment at its sole discretion for any reason.


PJ Play:

Cancellation –
PJ Play payments are non-refundable. In order to receive account credit or have your PJ Play reservation rolled over to a future date, you must cancel your reservation 24 hours in advance of your PJ Play event (no later than 5:30 PM on the day prior). Cancellations that occur later than 24 hours prior will only be offered account credit if the reserved spot is rebooked.

No-shows will not be refunded or offered account credit.

Parents that need to pick up a child — or are requested to pick up a child by a LittleSPORT Staff member — before the official end time of PJ Play will not be eligible  for refund or account credit.


Coupons, Promotions, and Discount Offers:

Unless otherwise noted, all of the restrictions below apply to all LittleSPORT coupons:

  • coupons are one-time use per family only
  • if applicable, expiration dates will be enforced
  • if stated on the coupon, coupon must be presented at time of purchase
  • coupons and discounts may not be combined with each other – only one may be used at the time of purchase

The exception to the combining-offers restriction is the 10% off discount that may be applied to select programs (birthday parties, PJ Play and Drop N Play) when a customer has an active Membership. Refer to specific promotional details to determine whether or not the Member Discount may be applied.

Special Note Regarding Member Birthday Party Discounts — Active Members (Membership being achieved through various program engagements at LittleSPORT) receive a 10% Birthday Party discount on the base price of a party. As parties require a deposit to reserve a day/time, Active Members will receive a discount of 10% on their deposit. Members will ONLY receive the balance of their 10% discount on the base price (upon final payment on day of party) IF they maintain Membership status through to the day of the scheduled party.


Closures & Inclement Weather Policy:

Occasionally, LittleSPORT must close or restrict hours of operation due to weather or other unpredictable non-weather events (aka, “acts of God”). Due to the unfeasibility of rescheduling large enrollments, make-up classes will not be scheduled and refunds/account credits will not be issued for the Give-7 Pre-K Program, Camps, or Weekly Signature Sport Classes in these instances.

In general, we close due to snow on the same schedule as local elementary schools. We will do our best to notify as to our schedule via email, website updates, and social media as far in advance as is feasible. We cannot contact families individually in these cases, however.

Birthday parties: if an emergency or other unforeseeable event causes a cancelation of a scheduled party, we may allow transfer of the deposit amount to an alternate party date, or LittleSPORT program, as scheduling or enrollment permits.

Note Regarding Email Communications
Given that LittleSPORT communicates extensively via mass emailings in times of closures or other unanticipated events, it is the responsibility of the customer to maintain a viable email address and to review LittleSPORT messages. If you have unsubscribed from LittleSPORT email messages, you will not receive many of these messages.

LittleSPORT bears no responsibility for missed or unreceived messages due to your subscription preferences or any other reason.


Food Policy – Nut-Free

LittleSPORT does allow guests to bring their own food products to be eaten in our center in designated areas. WE REQUEST THAT ALL FOOD PRODUCTS BROUGHT INTO OUR CENTER BE NUT-FREE. We will do our best to enforce this policy, however, we cannot guarantee that LittleSPORT is a nut-free environment. Please plan accordingly.


Your Consent

By continuing to access this website (www.littlesport.net), or purchasing from LittleSPORT online, via phone, or in-store, you agree to accept the terms as stated on this page and as contained in the LittleSPORT Liability Waiver.


Additional Terms

This webpage does not contain the entirety of terms you may be subject to, or agree to, when you engage with a LittleSPORT program. You may be presented with additional terms related, but not limited, to: payment, enrollment, makeup sessions, event scheduling, and so forth. These additional terms may contain restrictions or requirements not mentioned here and may be in the form of signed or printed registration packets. If other terms are presented to you, those terms in combination with the content of this webpage describe your full agreement with LittleSPORT.

Additionally, all participants in LittleSPORT activities (and Open Play, which is supervised by a parent/guardian) must have a Liability Waiver completed and signed by a parent or guardian before taking part in any program or activity in the center.


Updates

LittleSPORT reserves the right to update this set of policies from time to time without notice.